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contacts < h2 id = "answer1" > 1.
General provisions these terms and conditions of sale ("conditions") apply to all sales of products (hereinafter "products" or "product") purchased through the website inteRNET PushBra.it (hereinafter "site").
the use of distance sales service described in these terms and conditions is reserved exclusively for consumers ("customer" or "Client"), considered as natural persons acting for purposes which are outside his trade, business or profession.
the language available to conclude the contract is the
Italian.
the customer is required to read the General Conditions that have been made available on the site, in order to allow storage and playback by the customer in accordance with art. 12 April 9, 2003, of Legislative Decree n. 70.
contracts with Tres Chic to Mayor charlotte & c. Snc (hereinafter referred to as the Tres Chic) through the site are governed by Italian law and in particular by Legislative Decree September 6, 2005, n. 206 ("consumer code") and the Decree April 9, 2003, # 70 (hereinafter "Decree Ecommerce").
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< h2 id = "answer2" > 2. identifying the seller
seller is Tres Chic, Via Pergolesi, 22-20124-MILANO, 02458380181
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back to top < h2 id = "answer3" > 3. Product information
information about the ProdOtti Tres Chic likely to distance selling through the website are available, with their product codes, on the site. Such information shall be provided in accordance with articles 52 and 53 of the code of consumption.
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< h2 id = "answer4" > 4. Price
II product prices are inclusive of all taxes and excluding delivery charges . All prices in euros.
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< h2 id = "answer5" > 5. product
Order the essential characteristics and the prices of products are indicated in the offer for each product.
to purchase products, customer must complete and submit a Tres Chic the electronic order form, following the instructions on the site. The customer must place the product in the appropriate " cart " and, having read the General conditions, with particular reference to the contribution for delivery costs and arrangements for exercising the right of withdrawal, and the Privacy Policy, select the desired payment method and choose the option "submit order
".
before you submit your purchase order the customer will have the opportunity to correct any input errors by following the appropriate procedure for change contained in the site. In particular, the customer isthe right to change the number of products to be purchased, adding or deleting one or more products from the "cart."
by placing an order, the customer acknowledges and States that he has read all the indications provided in the purchase procedure and to fully accept the General Conditions
.
the customer will have the opportunity to view and track the status of your order through the Order "
account.
Tres Chic reserves the right to evaluate the acceptance of orders received. Tres Chic inform the customer the possible inability to accept orders received within 30 days from the day following that on which the customer placed an order a Tres Chic and will refund any amounts already paid by you for the payment of the supply
.
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< h2 id = "answer6" > 6. payment
The customer may pay for the products and the shipping expenses
via PAYPAL Paypal is the most secure online payment system and most used in the world. And whether you have a paypal account you can pay either by credit card (without registration)
PAYPAL accepts all credit cards
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back to top < h2 id = "answer7" > 7. Confirmation of receipt of the order
In accordance with art. 53 of the consumer code, the customer shall, at the time of execution of the agreement, by email, the confirmation of receipt of the purchase order placed by the client , containing a summary of the General conditions, of the essential characteristics of the product ordered, its price, of the amount paid, the existence of a right of withdrawal-with an indication of the times and conditions for the return of the goods-geographical address in making any complaints and information about support services and guarantees which exist.
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< h2 id = "answer8" > 8. order
Ineffectiveness no contract shall be concluded between Tres Chic and the customer if Tres Chic has reasonable grounds to believe that the Client does not operate on the basis of an actual and genuine interest in purchasing of products ordered, or abused the right to withdraw armies recognized by art. 12. In such cases the < br/> order placed by the client shall be deemed ineffective. Tres Chic will transmit to the customer, by e-mail, a notice stating the failure to conclude the Contract, considering also the forfeiture of any wrongdoing and/or fees charged to the customer.
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back to top > < h2 id = "answer9" > 9.
transport and delivery the products purchased on the site will be delivered to the address indicated by the customer . The customer is in any case the right to demand the delivery of goods to a person of his choice, whose residence is within the Italian territory. Upon delivery adult signature will be required over the age of 18. No deliveries will be made to post office boxes.
for every order placed on the site, Tres Chic issues an invoice for the goods shipped , sending it via e-mail or mail to the holder of the order, under P.r.decree 445/2000 and Decree 52/2004. For the issuance of the invoice, the information provided by the customer when ordering. No change in the Bill will be possible after the
has been issued.
delivery costs are borne by the customer and are clearly indicated on the website
and on the order form.
all purchases will be delivered by express mail chosen by the customer when purchasing from those offered by Tres Chic ("Courier") from Monday to Friday, excluding Bank holidays and public holidays. Tres Chic is not responsible for unforeseeable delays.
Tres Chic will send the customer a confirmation email once shipped products
, where is the (where applicable) of the shipment tracking number through which you can see, after entering the website, Courier shipping status.
anyway, except in cases of force majeure or unforeseeable circumstances, in accordance with
of the consumer code products will be delivered within a maximum of 30 (thirty) days from the day following that on which the Customer placed an order in Tres Chic, except that Tres Chic informs-within the same period, by e-mail-the inability to deliver the goods ordered as a result of, even temporary, unavailability of products. In the event of such notification, Tres Chic will refund any amounts already paid by the customer for payment. in case < br/> against the communication of Tres Chic of a delay in the delivery date, you wish to cancel your order, any amount already paid by him will be refunded as soon as possible but no later than 30 (thirty) days from the day following that on which the customer placed an order at
Tres Chic.
for delivery requires the presence of the customer or his appointee at the address indicated in the order. Upon delivery of the goods by the carrier, the customer must check the number of packages delivered corresponds to what inindicated in the transport document and that the package is intact or not altered. Any damage to the package and/or products or the mismatch in the number of packages must be immediately notified via written control reserve on the proof of delivery courier. Once signed the document courier, the customer may not make any objection about the appearance that the package delivered.
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withdrawal 10. Tres Chic want to ensure full customer satisfaction. pursuant to article < br/> 64 of the consumer code, the customer has the right to withdraw from the contract without giving any reason, return products purchased through the site within 10 (ten) working days from the date of product receipt.
to exercise the right of withdrawal, the customer must send to the email address listed: a communication containing:
Such communication can be sent within the aforementioned term of 10 (ten) days, including by e-mail, telegram and fax.
In case of exercise of the right of withdrawal
, Tres Chic will refund the full price of the products provided that they are returned by the customer in normal condition and only if the return instructions given above will be properly respected. Tres Chic reserves the right to refuse the return of those products that do not conform to these requirements. Refunds will be issued in the same form of payment used for purchase.
< span style = "text-decoration: underline;" > shipping costs for returning the products are charged to the client ; any expenditure incurred by the customer for the return will not be refundable.
each delivery will contain easy instructions for the return of products. < br/> Tres Chic undertakes to promptly refund the customer not later than 30 days from the date of product returns. Tres Chic will send a confirmation email
has been reimbursed.
Tres Chic is not responsible for refunds or compensation related to products but that were never received by Tres Chic because of peloss, theft or damage that are not attributable to Tres Chic.
If the customer wishes to change or cancel the order presented
, shall promptly send e-mail customer support. Once the product has been shipped, the order cannot be cancelled or modified until the goods have been returned to Tres Chic. In that case you are referring to the discipline of returns above.
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< h2 id = "answer11" > 11. product replacement
Tres Chic will provide customers the ability to replace
products purchased through the site.
to get the replacement of a product, please follow the procedure indicated below.
the customer is fully satisfied will keep all documentation relative to delivery and the product itself in its original package and immediately contact Tres Chic by email.
The returned item must be received, in normal condition, to the address given by the assistance: evasion of the new order is subject to the availability of the products required.
< span style = "text-decoration: underline;" > shipping charges related to returning the product are
charged to the customer.
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lack of conformity 12. In case of lack of conformity of products sold by Tres Chic, Tres Chic, the customer must immediately contact by email.
to the sale of products shall apply the legal safeguards provided for in articles 129, 130 and 132 of the consumer code. The customer is entitled to have the goods brought into conformity free of charge by repair or replacement or to have an appropriate reduction made in the price or the termination of the contract. The client will therefore lose such rights if not complaint at Tres Chic of the lack of conformity
within a period of two months from the date on which he discovered. Direct action to assert defects fraudulently concealed by Tres Chic Yes prescribes, in any case within a period of twenty-six months from delivery of the goods.
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13. Errors product information provided on the site are constantly updated. < br/> However, we cannot guarantee the complete absence of errors.
Tres Chic reserves the right to correct any errors, inaccuracies or omissions including after an order has been placed and also to change or update information at any time without prior notice
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< h2 id = "answer14" > 14. applicable law and competent court
The presentities and conditions are governed by Italian law and must be interpreted in accordance with the Italian laws.
for disputes arising from the interpretation, validity and/or fulfilment of these general terms the territorial imperative will be that of the courts for the place of residence or domicile of the consumer, if located in Italian territory.
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< h2 id = "answer15" > 15
Contacts. For more information please contact us via the form on the
site.
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